I'm a truck driver from Michigan. I stopped by the Mattress Firm in Anchorage because I wanted a new mattress for my semi truck. The woman at the store was incredibly friendly and answered all of my questions. The reason for the one-star review is because the mattress that I wanted to buy was not in stock but was available in the showroom as a floor model. The sales associate informed me that she was not allowed to sell me the floor model because it was against company policy. The company policy stated that she could not sell a floor model because it would take too long for them to replace the floor model. The next available mattress that I was willing to purchase was at an off-site Warehouse. They sales associate informed me that there would be at least a two-hour delay in being able to pick up the mattress because the warehouse was unmanned. After I left I did a Google search for other mattress stores in the area. I found a store called the mattress Emporium where I purchased a mattress of like-comfort and Design. The net result: I purchased a great mattress and saved several hundreds of dollars. Perhaps The Mattress Firm should reconsider their policies. This is the place to go to to buy a mattress. My son has purchased his bed from here, a friend bought a mattress for his RV here and I have shopped here. The service is excellent and very helpful. They assist in arranging financing at great rates.
Mattress Firm Dimond is a US Lodging based in Anchorage, Alaska. Mattress Firm Dimond is located at 305 W Dimond Blvd, Anchorage, AK 99515, USA.
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