If you are renting a vehicle in Anchorage AK, it doesn't get any easier. Also, they are very friendly, and the prices are great. The check out, and check in process is very convenient. Best experience in car rental, ever. I always go to Enterprise first, and even if its a few dollars more, i use them, because of the service they provide. The people are very nice, and know their stuff. I have always had a good experience here. The clerks are always friendly and fast. They will offer free upgrades if they have them available. They basically hold your hand through the whole process and I've never had to wait more than a minute or two either when picking the car up or dropping it off. The staff was awesome, but the choice of vehicles were limited for the area and season. Not enough proper inventory to choose the vehicle for the occasion. Overall great experience. Thanks I am very satisfied the client service. The whole team was really great. The front desk lady name "Onee" helped me in many ways. At the day, the computer system was down, everything should be written. At the same time, I lost my cell phone on the way coming to the airport. Even with a busy situation, Onee tried to look for helping me. And the other staff members also tried to help me finding my cell phone. Without their help, I could not find my cell phone back.. I really appreciate. Unfortunately me and my wife had terrible experience with those guys. First we didn’t received the vehicle we’ve requested. We picked up the car in totally dark pick up area and nobody walked us through the damages presented on it. During returning the manager only took the keys and gave us a receipt. In about a week I received a claim that we caused those damages which the car had before we picked it up. We provided pictures and videos which proof that all those scratches were before we took the car but nobody cared. They sent us a $900 bill... We traveling a lot always renting cars with Enterprise. Before this situation we’ve never been disappointed so much.
Enterprise Rent A Car is a US Car Rental based in Anchorage, Alaska. Enterprise Rent A Car is located at Rental Car Center, 4940 W International Airport Rd, Anchorage, AK 99502, USA.
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