After having a great experience with Alamo in San Francisco / San Jose, we had a terrible one with Alamo Anchorage. The attitude we got today, August 22, from a agent called Autumn was way beyond everything that is acceptable. She treated us like we have never rented a car before, even though we just handed in a luxury Full size SUV Alamo rental 5 hours ago at another airport. The car we got was extremely dirty inside and outside (pictures attached) and not the reserved class (got standard instead of full size). She simply stated there was nothing else available, even though the car lot was full. Whatever the reason was for her attitude, she didn't care to explain it to us and the condition of the car is just unacceptable. Can't recommend. Rent a car for 15 days, the Chevy Malibu. A nice car, good c/p value. Car return is easy and the staff is nice. 1) The car we got is not what we requested 2) have not clean the car before pass to us 3) seems have not done a proper checking before pass to us, the tire pressure drop to 27 after 2 days of usage Good cars, but the return was a little awkward as its not manned 24 hours... dropped the keys in a box and hoped. 3 star rating
Alamo Rent A Car is a US Car Rental based in Anchorage, Alaska. Alamo Rent A Car is located at South Terminal, 5000 W International Airport Rd, Anchorage, AK 99502, USA.
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