This car rental is very village friendly with a wonderful pleasant Alaskan small business approach to great customer service highly recommend them. They always go out of there way to accommodate me with a great selection of cars. I love there new location on the shores of lake hood huge parking lot close fast service very hassle free and user friendly. Car ran good and was very clean I like the packing materials and extra tape in the left behinds area to pack all my stuff and ship it home what will they think of next lol Strongly Recommend! I arrived late one night from Minneapolis and had a bad experience at a rental counter at the Airport. They demanded a lot of things that weren't listed on my reservation that I had made back home. I called 4x4 and my life got good again. Polite, efficient, honest. I would recommend them to anyone!! Thank you for the experience!! The worst car rental place I've ever had.The vehicle was a lemon! It smelled horribly like smoke and over 45mph the car shook horribly.The keys to the rental were stolen when I was robbed at gunpoint a hour after receive g the rental.Any other rental company without a doubt has extra set of keys but this one did not.Your employee Victor said he was too drunk to drive when I called to tell him the key was stolen from me so the employee has a drinking problem.going on 5 days and I'm yet to receive any call from management or a refund or vehicle.Feeling like the employee stole $450.00 from me and has not answered since.Also no calls from owner or management.After I was told $450.00 included insurance but I guess that's not the case.So extremely unreliable, disrespectful,and poor unreasonable customer service! I was at the airport my enterprise rental got canceled because of absurd credit card mandatory requirements so I found a fellow with a Alaska 4 x 4 Rental T-shirt and they gave me a free courteous shuttle to their office where I got a great deal on a rental car in Anchorage Alaska No credit card requirements at all Wonderful saved my vacation
Alaska 4x4 Car Rental is a US Car Rental based in Anchorage, Alaska. Alaska 4x4 Car Rental is located at 4451 Aircraft Dr Suite 216, Anchorage, AK 99502, USA.
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