After reading positive reviews about this place I decided to rent from CheapWheels to save a few bucks. Huge mistake! I booked a car with them for a 9 day vacation during which my family and I planned to do a good amount of driving around the Kenai Peninsula. We went with them because they were a couple of hundred dollars cheaper than the big companies and I didn't mind driving a used car, figuring that the cars were in safe working condition. What I got was not in good working condition. It was a lemon- a 2008 Ford Fusion with 150,000 miles on it and in horrible condition. The steering was misaligned and broke to the right unless you held onto the steering wheel with the grip of death, the steering wheel rattles, it stinks like cigarette smoke and dirty dog, it's dirty, has torn seats, and had a tire inflation warning light that they said was just an electrical error to disregard. After half a day we decided we did not feel safe driving the car through remote areas for fear of breaking down and called to tell them that we would be returning the car because of the problems listed above. Nathan offered to put us in another car but we figured if they had a car in good working order wouldn't they have put us in it in the first place? We didn't want to waste more of our vacation dealing with junk cars. We politely declined and booked a car with Enterprise. When I brought the car back he again offered me another car and I told him we had already rented another car. At that point he told me he was going to charge my credit card $500, half the rental balance. We argued for a while, he admitted that this happens all the time and that we signed the contract and therefore are responsible for the balance. I have a call into my credit card company and hopefully will not be charged for the time we did not use the car. Cheap wheels are one thing, these guys are crooked and shady. It should be noted that we only spent $140 more for the enterprise car and got an Altima with less than 4,000 miles. They don't verify if renters have insurance, they "just take their word for it", very shady to say the least. After coming in to Anchorage for an emergency and finding out that all rental cars were priced at over $1,000, I was worried I would not be able to find one because of Summer Solstice. I called 3 places, all either saying they had a vehicle available, but the prices were astronomical or they didn't have a car available. I found Cheapwheels, called and talked to Mike from the airport (ANC) and he said they had a car available that was so much less than the others. He told me to take an $11 cab ride over and he would set it up. Not 30 minutes later, I had keys in hand! Thank you! Freaking awesome! Prices are the best around and the workers were very accommodating to fit our tight budget. You won't regret renting a car from here! I was travelling solo with a newborn and small child and these guys made everything so easy! Really nice people. Car was very clean and in great condition. Great low price with really professional company. I'll be renting from them again this summer.
Cheapwheels Rent A Car is a US Car Rental based in Anchorage, Alaska. Cheapwheels Rent A Car is located at 7201 Jewel Lake Rd, Anchorage, AK 99502, USA.
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