We did our research online and after arriving at the dealership, there wasn't any pressure to look at another vehicle or add options. The price was exactly as advertised. The staff was friendly. They had free ice cream and apples for the kids. We have no complaints at all and would definitely return for our next purchase. Horrible experience at this lot. First day was good. Wife and I got there shortly before close and talked to a really nice salesman. Told him we were interested in a truck they had and we would be back tomorrow to see if we could make a deal. Came back the next day with my own approved financing through navy federal and my 2013 Dodge Durango with 50k miles. Books in good condition trade in at around 18k and I only owed 6k. They waste about an hour of my time doing an appraisal and come back inside and say "well the good news is you have a couple grand in equity". I thought he was saying it sarcastically but he sat down and proceeded to tell me my car was only worth 8k because it was hard to sell. I knew I would take a hit from blue book value but 10k less come on that's just trying to rip someone off. I went down to affordable used cars an hour later and got 15k on my trade. The manager or owner I guess got wind of us walking out and called my wife the next day and apologized and asked if we would come back down to work something out. So I appreciated him trying to make it right just just be careful who you deal with down there. Seems like they are just waiting for someone who is impatient or just not very savvy to take advantage of. Lyberger's did an amazing job! They were very committed to making sure that we had a great experience! We bought a car there and they held onto it for us for two weeks while we finished moving from the lower 48. When we flew back into town they drove our car out to the airport for us and picked us up. They even had their own ride back so that we didn't need to run them back to their dealership! They are very small town values and all about taking care of their customers! I would recommend them to anyone! Stop putting lyberber sticker on the actual vehicle! Hard to talke off!! Very disappointed! I had already agreed with Jason to come in on Monday to trade in my vehicle he informed me he was going to pass all the information to someone else because Monday is his off day. I called the office to see what would be a good time to drop off my vehicle and finish off the paperwork. First off, the lady on the phone was extremely rude, I even told her I could come in Tuesday since Jason knew what the agreement was. Anyways, she continued giving me attitude over the phone I hung up. Look lady I'm not stupid! I was actually trying to be considerate and give you all a heads up. Now, I am looking into another dealer because your over the phone skills suck. (I didn't get her name I was extremely frustrated by her tone)
Lyberger S Car Truck Sales is a US Car Dealer based in Anchorage, Alaska. Lyberger S Car Truck Sales is located at 9530 Old Seward Hwy, Anchorage, AK 99515, USA.
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