Staff is friendly and very knowledgeable. I love the return policy and the equipment they carry. I know its pricey, but most of it is quality. Excellent equipment and very friendly workers. I feel the workers has the huge experience in all type of sport! Thank you for your advises. This is a great store for just about every outdoor activity you can think of. I've bought tons of things here from hiking shoes, jackets, backpacks, sleeping pads, socks, shirts, water bottles, camping chairs; you name it. The staff is extremely helpful and they're actually knowledgeable about the products that they sell which is hard to find at most stores. If I have a question about a particular item, they're able to answer it thoroughly. At most other stores, the employees are clueless about the items that they sell. The return policy is also great and I've had no issues returning items. I think it's also pretty cool that you can return items in store that you purchased online. The only thing that I wish they would change, is as others have stated; the whole check-out line ordeal. I've probably been to this store about 20 times this summer alone for backpacking gear and I know the whole drill with how they have the line start a ways away from the register, near the water bottles. But today when I went to checkout, I was standing in the normal spot by the water bottles waiting to be called next, when someone walked right in front of me to stand directly behind someone who was already at a register checking out. This kind of took me by surprise because I was thinking, "did she just cut me in line? or did they change where the line starts?". I've never really read the sign about where the line starts because I've always seen everyone else standing and waiting by the water bottles and that's where I've always waited too. But when I read the sign today, and after that lady unknowingly cut in front of me; I noticed the sign had the arrow pointing towards the registers but it said the "line starts here". So I naturally walked to stand behind the lady who had gone in front of me. None of the employees behind the counter said anything to her, or us. But someone else came up and started to wait directly behind us as well, and then a random customer who was waiting at the normal sign scoffed at her quite rudely about where the line actually started (by the water bottles). They should really make it more clear about where the line starts to checkout, especially if even a regular customer can get confused about it too. Small gripe, and maybe somewhat silly. But other than that this is a fantastic store. Knowledgeable, friendly staff. Fantastic rewards program, especially worth it if you're an outdoor enthusiast. Second best REI behind the Seattle flagship store. They have everything here.
Rei is a US Bicycle Store based in Anchorage, Alaska. Rei is located at 1200 W Northern Lights Blvd Ste A, Anchorage, AK 99503, USA.
Please contact with Rei using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Rei opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Bicycle Store in Anchorage