Food was excellent especially for the price. Service was above average and demeanor was great. Definitely recommend this place! The first time I had a problem is when I wanted to order just curry and rice with no meat for my kids over the phone. I had been in a few tunes before and once order just curry and rice and I was charged for each item individually which wasn't a big deal. Well when I tried to call in and order curry and rice they told me they couldn't make it for me. I mentioned that I had done it before and he told me he knew who I was, it was the same guy that's always there and had done it for us before, and he told me it was a one time thing and he wouldn't do it again. So I ask to pay for the meal with meat and for them to just leave the meat off. He wouldn't allow me to just buy it and leave the meat off even though the meat is cooked separately. And I wasn't asking for it to be discounted without the meat I just wanted them to take the meat out because we don't eat meat. They didn't even want to put the meat in a different container so that the meat wouldn't touch my kids food. Then I went on my birthday last week. Ordered the Curry Udon noodles which is a meatless entree (one of the few) and they put beef in it. When I brought it to their attention they took my food away and left me sitting there with no food for the rest of the meal. At the end of each meal they bring out complimentary custard. Everyone around us received the custard, even the table behind us which they made a point of telling them it was free because at first the refused it got custard. When I asked if we weren't receiving any custard after waiting a long time they brought us 2 custards instead of the 3 we were suppose to receive. I am the type of person that I don't post a review after one experience because I like to get a feel for a place, but I have been to this place more than once and have received bad service more than once. I'm not sure why my family has been treated this way since people give this place such good reviews but I was very dissatisfied with the service we got. I’ve been coming here for years, their ramen is the best in town hands down. Even if you’re not a ramen fan they have udon, curry, etc.; all delicious! On top of the fantastic food, their service is top notch! Got to love a local family-run business. If you’re looking for a great meal, check this place out! Very Friendly!!! Food was very good! This is a very nice family owned restaurant. Next time I am in anchorage I will definitely be coming back. Thank you so much for the great meal!!! Rob (St.Louis MO) Staff was friendly and the food was really good. I loved the chicken katsu!
Japanese Restaurant Naruto is a US Restaurant based in Anchorage, Alaska. Japanese Restaurant Naruto is located at 3600 Minnesota Dr, Anchorage, AK 99503, USA.
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