Instead of including me, as the patient, in health care decisions in a collaborative manner, I’ve experienced some providers that make decisions by themselves. Examples are: discontinuation of medication, canceled appointments, and referrals/consults left unaddressed. It’s very frustrating because it’s a challenge to get into some clinics and receive some types of treatment. And here’s my pet peeve....More often times than not, staff say “I can’t do that,” “I’m not allowed,” “You would have to...” or “You have to do these things first.” I would appreciate a can-do attitude from staff rather than more hurdles to jump. My suggestion: use the Choice program and exclusively work with an outside provider’s office (like MyHealth in South Anchorage). Or get your own health insurance and seek care elsewhere! Just got off the phone with the appointment desk. I am very pleased to say that "Joel" was incredibly helpful and made the experience pleasurable. Please pass on my Thanks to him and Dr. Ballard for the great job that they are doing here in the state of Alaska. Thank You Best VA clinic I've been to in the 10 years I have been in the system. Wish I still lived up here!!!!! This is where I got started in the VA medical system as an inpatient at JBER DOD/VA joint venture hospital. It is better than any VA or DOD facility I have been to previously or since! Alaska treats it's Vets better than other states I've been to but medical care is sometimes hard to get to because AK is so big. After 25 years active duty US Army and having dealt with the Alaska Healthcare System adjacent to JBER, I have mostly given up on any type of care there. Vietnam exposure to Agent Orange and have had Type 2 Diabetes for over 20 years....Now getting hassled over the medication to treat my diabetes and it only has to do with insulin..... Will rely on Medicare, private insurance and Tri-Care to get my meds from now on.....Tired of listening to someone say you have to have dexterity issues with your hands in order to get the Lantus Solo Star Insulin Injection Pens...Which I have previously gotten from this VA several years ago.... Just received several small vials of Insulin with NO syringes today. Have been to many VA facilities and this one is not anywhere near the top of the list......far from it. Too many other issues to mention. By the way have been treated at VA facilities in Wisconsin, Texas, and Florida ......Best care I have ever received is from Brooks Army Medical Center, Walter Reed and Audie Murphy VA in San Antonio, TX.
Alaska Va Healthcare System is a US Hospital based in Anchorage, Alaska. Alaska Va Healthcare System is located at 1201 N Muldoon Rd, Anchorage, AK 99504, USA.
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