HORRIBLE CUSTOMER SERVICE. ATTENTION ALL BRIDES ESPECIALLY. I was so excited to use this company for my wedding but I couldn’t have been more disappointed. They are talented florists but their ability to run a business is seriously lacking. They have no customer service skills whatsoever. I was promised help creating my bouquets and was given none, my flowers were not completed on time and some of them (that I paid for) were never even delivered (nor refunded after the fact). I was very organized on my end and at one meeting when the owner pulled up an old email for me to reference a picture I had sent her, 4 of my emails to her had never even been opened. I was shocked. Both my hair piece and my maid of honor’s hair pieces were forgotten about until the day before the wedding!!! Another bride was there the day I was picking up my flowers and was experiencing a similar situation. I wouldn’t have written such a negative review if they hadn’t messed up over and over again after continued correction and timely prompting from myself. Don’t use them. I have taken classes and enjoy all the fresh and fabulous varieties of flowers! I just walk in and pick out what I want to take home. By the bunch or each stem. I can create it there if I want too and if my arrangement needs something more I can just pick something else out to add to my bouquet. I love fresh flowers!! Robin really knows her stuff and her daughter Mariel was a big help to me in the hand-tied class I took. Robin is an Ornamental Horticulture Graduate of San Luis Obispo and is AIFD accredited with many years of experience in flower care. Not your grocery store variety. A must on my Friday "to do" list, on my way home from work. Then I have spring in my home on the weekend and through the week.
Alaska Wholesale Flower Market is a US Florist based in Anchorage, Alaska. Alaska Wholesale Flower Market is located at 7437 Old Seward Hwy, Anchorage, AK 99518, USA.
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