The UAA bookstore has recently been renovated and is very pleasing to the eye and overall feel. The options of items are a little limited at times. I work in customer service, so I know the difference between great and poor customer service. I'm empathetic, so I am respectful and polite when I encounter a customer service representative. When I came in to return a book, instead of getting a polite "sorry, you missed the return window" I felt like I was being reprimanded. I left and called and talked to a more polite employee who gave me helpful information. I came back and encountered, who I assume is the manager, and she was cold and disconnected. Again I felt like I was being reprimanded. I was at the counter looking at my phone when she says "when you're at the counter, it's you and me; no phone." Excuse me? Are you my mother? Do you control other people's actions? No. If I want to be on my own personal device while you're typing at a computer, I will do exactly that. Poor customer service. For the money students pay for tuition and books, we should be getting great service. The student employees are all great, they just have some poor management I guess. Greatest place to buy university stuff I like the new layout in there—makes more efficient checkout space. Yeah the books are super expensive, but it's Anchorage go ask around if someone has the book if you're stingy. I really dig that there's a space to study there and there's rarely ever a huge line for coffee, unlike other places on campus. And they usually carry the pens I like.
Uaa Campus Bookstore is a US Book Store based in Anchorage, Alaska. Uaa Campus Bookstore is located at 2901 Spirit Way, Anchorage, AK 99508, USA.
Please contact with Uaa Campus Bookstore using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Uaa Campus Bookstore opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Book Store in Anchorage