Vary disappointed with my experience at this particular location .Me and my husband went in tonight to look at hairdryers. We went straight to the back where they were located and tested out the two that I had been looking into getting. When your about to spend 200$ it's nice to compare to see which one is right for you. Soon we had a snarky employee who came and asked how we were doing when we replied fine HE said ,"looks like your just playing games". EXCUSE ME if I was playing around the first place I would go to wouldn't be the expensive hairdryers second talking to anybody like that is UNCALLED for. While HE made HIS rude remark he was walking away from us. TOTALLY UNPROFESSIONAL . Unfortunately the dimond location hires employees with disrespectful attitudes and maintain their reputation for providing a less than comfortable experience for their customers. I will NEVER go to this location again. Dimond employees need to think about how they talk to their customers . I love Ulta stores. I cant walk by one of these stores and not go inside. And once inside i cant not buy something. I am a beauty lover and PT Youtuber so im always in here looking for and trying out the latest. These girls are very friendly i havent had a bad experience in this store. Online orders is another things dont get me started but thats a different story. They are great with returns and they alwayd have sales. I looove their reward system i wish more companys followed them. I have not tried the salon but thats only cause i dont have a good experience with any salon so i dont know if i wanna risk it and have my fav store tainted lol. I asked to use a make-up brush fro. the asianlady. Shes like yea as long as you put it back. Usually I feel uncomfortable shopping here but I get tons of attention I love Ulta and the products they carry, but the people who work at this location are very rude! I was looking at/testing some nail polishes one day and a guy came up to me and rudely told me that they weren't testers and I couldn't test the nail polishes. I don't know if I'm the only one, but I've always tested nail polishes before I buy. He just went about it very rudely and could have been nicer. They missed out on a big sale because I had a lot of stuff to purchase and the one rude comment made me put everything back and leave. Took my business to the other Ulta location and had no problems. Would definitely recommend the Muldoon store over this one any day. I have not been to Alta here in Anchorage, but I have been to the Las Vegas store and the Wichita, Kansas stores. Maybe it's just a thing that the employees are kinda rude. My experience in Wichita was much better in than in LV. Yeah. Getting help there seems as if you are bothering the employees rather than feeling welcomed by them.
Ulta Beauty is a US Hair Care Studio based in Anchorage, Alaska. Ulta Beauty is located at 800 E Dimond Blvd #190, Anchorage, AK 99515, USA.
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