Came here a year ago to get tattoo removal & it was the worst. I am still petrified! - At the time I looked around town for tattoo removal diligently. I unfortunately had a tattoo artist that made a mistake on what I wanted. The tattoo located on my forearm, I desperately wanted to get it removed/faded to get covered. I thought Solara had the best reviews & seemed the best that I could find, but man was I wrong. I came in for my first session & (the front desk not being very polite) they numbed it with a cream. I had to wait for the numb to set in. Afterwards we started the treatment. The laser technician came in & started the work. My tattoo turned white as she lasered it. Which is normal. After the treatment they told me how to take care of it. I followed directions to the Tee! I kept it super clean, put medicine on it etc.. But the next day I look off the bandages and the area was one huge blister! I called really worried and they said it was normal to blister! They didn't ask me to come in to look at it or anything. I did not pop the blister at all. I kept it bandaged. I looked up online and it was worse than anything I could find! They must of had the laser on super high or something. I called again a week later & told them again how bad it was but they wouldn't listen. They made me feel foolish. So I didn't come back in to show them until a few months later after I did some research & realized that my blistering was worse than anything I could find. It left a scar! But anyway I came in to show them photos & the scar. One of the nurses? I think Came from the back & looked at both & said that she was surprised it turned out so well with such bad blistering. She said she has never seen anything like that. I was furious that they did this to me, so I asked them to be careful & to never do this to anyone ever again. She did not offer any condolences, refund, free session, anything. I will never return & I hope no one else goes through this! :, ( Great spot for mall walking. Lots of ramps and elevation changes help make it interesting. This is the worst office ever seen .Unprofessional team , dishonest and unfair .Dealing with racist and discrimination , not all patients treated equally .very poor services and I'll never go there again . Friendly staff, clean facility, but pedaling snake oil. I am a perfect candidate for laser hair removal, or so I was told. Light skin, dark hair. I wasted $1500 on this service. I sit here now with highly irritated skin on my neck that I still have to shave. Extremely dissatisfied customer. The staff are friendly and helpful, however I don't recommend this location for any kind of tattoo removal. I accompanied a friend to an appointment and was very distressed to later discover that because of the lack of competition compelling Solara to update their apparatus, they were still using an ablative laser, quite out of date and not comparable to anything one might find in the lower 48. There are however non-ablative laser treatments available elsewhere, which are much more effective and carry less risk of scarring. Coincidentally, these treatments at alternative locations are cheaper than ablative treatments at Solara, a price difference of 50 dollars in some cases. My advice is to shop around and get a second opinion.
Solara Laser Center is a US Hair Care Studio based in Anchorage, Alaska. Solara Laser Center is located at 6, 3901 Old Seward Highway, Anchorage, AK 99503, USA.
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