I was referred to Sassy's by a fellow Yogi and stopped in to make an appointment for a spa signature pedicure. The staff and customers were friendly and I was greeted and addressed in a timely manner. My appointment was with Chandra, who made me feel welcome and comfortable, went iout of her way to chat with me, and gave me a fabulous pedicure. She suggested a manicure which I accepted as the pedicure was so great. The price for both was reasonable and the overall experience was a treat! I'll be back. Worst customer experience I've ever had. They messed up my daughters nails so I went with her and they didn't want to fix them. The second guy was very rude. Then the first guy started to pace around clenching his fists. I finally spoke up and the entire store heard me. They didn't value my daughters loyalty. She's been going there for a while. This was too much though when the first guy started looking at my daughter like he wanted to start a fight. When Sassy's first opened, they were spot on!. But over the years they ave gone downhill and gotten lazy. Today took the cake though to make me never want to never give them my business again. When you make appointments for 4 pedicures, days in advance, they should honor those appointments. Walked in for an 11:00 appt and every chair was full, and from where they were in their stages, they had at least 30 minutes to go. What is the point of making appointments? Staff was super sweet, service was great. DO NOT GO HERE! Most expensive Shellac nails I have ever done and they did a HORRIBLE job. The lady I had wasn't prepared for her shift and she was upset about the color I chose because I am guessing it was a brand that wasn't easy to work with(which means DON'T CARRY CRAP POLISH). Because of the choice in polish she had to do each nail one at a time, all 3 layers one.at.a.time, it was obnoxious and time consuming. On top of all of it, she barely spoke two words to me and filed my nails so short that it actually hurt, never asking if it was okay with me. After all of this I should've had beautiful nails but they were not, I could see my nail through the dark red polish I had picked out and they looked like they had been done by a child. I will not be using this company ever again and I recommend you do the same and STAY AWAY!!!
Sassy S Nails Spa is a US Hair Care Studio based in Anchorage, Alaska. Sassy S Nails Spa is located at 1330 Huffman Rd # H, Anchorage, AK 99515, USA.
Please contact with Sassy S Nails Spa using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sassy S Nails Spa opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care Studio in Anchorage