Loved this place for 6 years now - first manicure here and later a pedicure. Have had manicures around the country! The regulars are unfailingly good, but they've had a couple of not so good. The 2 pics of Christmas nails are what Noy is capable of doing! So talented and creative! She used a dremmel to grind off my old gel polish and didn't care that she was grinding into my actual nail. My nails are thin now and bend when I normally have thick, hard nails. She also struggled to evenly shape my nails and made them weirdly pointy by cutting down the sides of the front of the nails. This is after I explained that I like them medium round and that she could follow the shape they are because I liked the shape they were! Finally, the gel colors and just piled into a bin for you to dig through and find a color instead of lined up with any sort of order. I've been going here for over 5 years and I've never had an issue! I've been a few other places during this time and no where else has been able to do my nails with as great of quality like grand nails has. I'll never go anywhere else if don't have to! They charge us so much. Never coming back here anymore and not going to recommend this salon to anyone. They don't explained why they charge you. And if you ask why this charge. They got mad! Rude!! I had a horrible experience at this place! I went here for a pedicure, the woman attempted to pull off my toe nails instead of cutting them. When she filed my toes she didn't even care if she was on my nail , just going over my skin by my nails and caused it to burn my skin because of it. While attempting to give my legs a "massage" she was using her long nails and digging into my legs causing me pain. What made me upset was while she was painting my toe nails she was getting the paint on my skin and when I pointed that out to her, her response was "This nail color is hard to use." It's was normal nail polish and if using regular nail polish is hard to use then she needs to find another profession. The customer service was horrible. She stopped in the middle of my service and answered her phone and was talking about a party and what to get , she than said she will be back in 10 so she can make plans for her party. I will never go back to this place again! I came to relax and get my feet soft and pretty and left with feet still ruff, nail polish around my toes nails and burns from her filing on my skin. This place is a joke
Grand Nail Spa is a US Hair Care Studio based in Anchorage, Alaska. Grand Nail Spa is located at #187, 600 E Northern Lights Blvd, Anchorage, AK 99503, USA.
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