if i could leave -5 stars i would. I got my hair done before my wedding by Kristen expecting something that would be elegant and beautiful but instead i got a nightmare. I came in to get blonde on the top half of my head, what i was left with was my hair ACTUALLY FALLING OUT. She sent me home with a "treatment" in my hair under a cap. she told me to sleep with the treatment in my hair and the next day when i showered i looked down to see half my hair going down the drain. I had to CHOP my hair off that i have been growing for years, right before my wedding. I would never recommend this place to anyone. I loved this place. She did my hair amazingly and they honored my Groupon price. A little pricey but they do a great job! Let me put it this way... I had two free waxes on my punch card left and never went back. I was humiliated in this establishment when I tried to go back to have a problem fixed that was their fault. I purchased a punch card for three waxes. I wasn't told there would be an expiration date, and there isn't an expiration date on the card. When I called to make my next appointment 2.5 years later, I was told the punch card had expired. They offered me one "free" wax even though I had two waxes remaining on the card that I paid for. I asked for a refund for the remaining waxes, and they refused to refund any of my money. I expressed that I didn't think this was acceptable to the owner, who responded by raising her voice to me. Later I was called and informed that I wasn't allowed in her shop because of my rudeness. Everything else about the place seemed great for the price, but I felt really ripped off, since I paid for three waxes and only received one. The demeanor of the management was also unprofessional. The other staff I interacted with were very friendly though. Customer service is impeccable. The quality of the services provided to me where beyond my expectation. The owner is kind and full of laughter. I left there feeling way better than I did when I got there.
Catelyn S Place Day Spa is a US Hair Care Studio based in Anchorage, Alaska. Catelyn S Place Day Spa is located at 750 W Dimond Blvd #112, Anchorage, AK 99515, USA.
Please contact with Catelyn S Place Day Spa using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Catelyn S Place Day Spa opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Hair Care Studio in Anchorage