My experience has been delightful so far. I lucked out with a good property owner who has been doing this a long time..Thanks Jon. The girls in the office are wonderful and super accommodating Thanks Jackie and the lady in the other office. Sorry I didn't catch your name but Thank you for being so understanding. They both need a raise. Fantastic service. Maintanance guy ... if I text him he response right away...Great people who are just doing their jobs. A Lot of people only post the bad and very seldom will people post the good experiences. My husband and I have a great experience from beginning to end. It's not easy in the field they are in and they can't make everyone happy all the time. We appreciate you Northern Trust ☺ Stay away from Brande McGovern, she's a crook. This was the worst experience ever. Heat was in and out all winter and we spent many cold nights with small children. They hired druggies to do repairs and things never got done right. After I got sick of it and put in my 30 day notice, they started threatening me. Then, they refused to allow me at the final inspection, stole my deposit check, and they are charging me rent even though I've been out of there, and into a nicer place for over 2 months! No explanation, just a bill for an apartment I don't live at!!! Amazing Very very poor service. Avoid Jill Christensen at all costs. Jill was recommended by someone close to me who had never purchased a home before. She was supposed to help us find a new home to purchase as well and at the beginning she seemed interested in helping us. Very quickly we realized that she was only trying to get easy money, she has no interest in helping people find what they actually want. After 2 weeks of text messages and no actual face to face contact she had never asked what we were looking for and when we provided that information it was ignored and she kept showing us houses that in no way met our needs. She took us to look at 3 houses only after we practically begged her to make some time for us, she explained that she was busy but after Monday she would have a clear schedule and could dedicate more time to us, we never heard from her again... She did not have us sign a disclosure statement which is required by law when going to see homes. My friend who recommended her called after he had closed to ask some follow up questions and she refuses to answer or call him back. I would avoid this whole operation if I were you. I'm sure their rental side is just as bad. Have worked with a number of their agents and property managers for over 15 years. They manage a number of my properties and are the most professional and knowledgeable I have encountered in Anchorage. Have purchased and sold over $20,000,000 in real estate transactions through them over the years without a problem. Horrible, wish I would have read the reviews before I rented my first apartment from them . Had 2 different landlords during my 1 year lease . Washer was ALWAYS leaking . We moved and it took them 29 days to return our deposit after ridiculous deductions, I spoke with Brandi who was really nice at first but after I called today to ask questions about the deductions she was extremely rude to me on the phone, I barely got 3 full sentences out, my boyfriend was sitting next to me in the car while I was on the phone looking absolutely pissed that she was speaking to me that way . Hopefully someone will see this and save themselves the trouble. I wish I wasn't so naive in getting my first place .
Northern Trust Real Estate Inc is a US Real Estate Agency based in Anchorage, Alaska. Northern Trust Real Estate Inc is located at 205 E Benson Blvd #100, Anchorage, AK 99503, USA.
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