You can really tell that that staff at Geneva Woods pharmacy really cares about their patients. From the minute you walk in the door they treat you like their number one priority patient and make sure that you get the equipment or medication that you need and provide you with all the information you need to make sure that you are set to go before you on your way. I have no problem at all recommending them to anyone that is in need of their products. Prior to geneva woods there was Frontier Medical. Frontier was amazing, fast survice, when you had a problem they solved it quickly and the people there were great. Aaron, one of the staff members at Frontier was just a blessing, he went above and beyond for my son. Then geneva woods took over and the survice has been a terrible. I have never felt like we were important, survice is slow, you if you make a call good luck receiving a call back any time soon. My son had a wheelchair fitting sometime in early June and it is now November 13th and I'm still waiting.... Was told that it might take a month or two. I called after two months to check the status and they were still waiting for the pediatrician's signatures (this is the first step). I was told they tried to get ahold of the office but with no luck... What a joke, it doesn't take two month to get a signature from a provider. I had those papers signed and faxed within 1 day of finding this out. Now 5 month later my son barely fits his wheelchair. If you are in need of medical equipment fast, I would see what options are out there before contacting GENEVA WOODS. I cannot say enough about Geneva Woods! I came down with a nasty case of Staph after a scheduled surgery to my foot and everyone there has been beyond awesome. From the Infusion Nurses to the Pharmacists. Great communication between them and my Doctor. Hope I never have to see them again but a great crew! Oh and I forgot to mention the delivery people. Again so thankful for them too! Geneva Woods has incredible caring staff! Great service! HORRIBLE PATHETIC PLACE! I had been waiting for a wheel chair for my son for 8 months!! Instead of promised 3-4... We live in Anchorage, Alaska. More than that they delivered the wheelchair according to them on time to the OLD address.. The address, which nothing never has been delivered for! They just did not deliver anything.. That is it! It was just a reason that they came up with.. Please, people, never ever have anything to do with them! Pathetic company! I hope that is the very last time we are dealing with them. And this stupid employee Tiffany.. Who has no idea what the hell she is talking about.. Trash them.
Geneva Woods Health Care Services is a US Pharmacy based in Anchorage, Alaska. Geneva Woods Health Care Services is located at 501 W International Airport Rd Suite 1A, Anchorage, AK 99518, USA.
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