Great storage space, awesome customer service and pretty good pricing My unit was also broken into (lock missing) in 2016. Still trying to tally what was stolen. What are the security cameras for? Too, at the time, anyone could have just driven in the exit gate after someone else opened it, and going in the entrance (driving in after someone else or walking in) is also pretty easy. What's positive? Easy ways to pay. They gave me a new lock after mine was cut off. Friendly folks running it. They have very poor customer service. I have called 3 times to get my credit card info changed. I have been told that the Manager needs to change it, but he has never called me back in order for it to get changed. They keep charging my debit card and it keeps over drafting my account. I had to tell the bank to cancel my debit card. Many items stolen. Computer, TV's, furniture, guns, guitar etc. That is just what we have noticed missing. Leaving state and had to store everything for a short time. Arrived to our unit to find a lock that wasn't ours. We had to use bolt cutters to remove it to find all of our stuff missing. It seems suspicious that a new lock was placed and ours was taken...not sure if someone was planning on coming back to take more, or if the facility put a new lock on our unit. Of course they denied being involved. Made a police report and the officer said this facility is known for theft more than any storage facility in Anchorage. Would highly recommend you go elsewhere. It may be tempting because their prices are low, but not worth the cost in the long run if your stuff goes missing. Stored my boat with them over winter. Came in the spring to get it out, only to discover that someone had stolen my outboard motor off the back of the boat. They are supposed to be secure, camera monitored storage. Evidently they only monitor their assets and not their customers. Their attitude was that I should have had insurance on the boat and it wasn't their problem. I wouldn't recommend them to anyone. My step son had a storage unit with them also that someone cut the lock off of and stole some of his stuff also.
Dimond Mini Storage is a US Parking based in Anchorage, Alaska. Dimond Mini Storage is located at 7741 Brayton Dr, Anchorage, AK 99507, USA.
Please contact with Dimond Mini Storage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dimond Mini Storage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Parking in Anchorage