They don't ever call back I left messages over a week ago. My medical with was approved Sept I went into office .then revived card had a issue with a foot swelling and they where not gonna let me leave hospital off I don't have a place to go. I did but find out they don't even have my medical card active I even add if my medical card was available to use set 7 2017 and she said it was but apparently it's not so I'll probably eat this hospital bill I can't afford I also have a hernia caused by the state neglect and they've so far refused to resolve it by having it fixed Arrived and checked in at 8:30. Told it would be 30 minutes and there were two people ahead of us to see a case worker. Still there at 10:30 and the room cleared out twice. Stood in line for another 30 minutes to find out why. Was told we were still on the list. What list?! We watched many people come and go while we sat. Was told we were on a special list and there was still one person ahead of us!? Was also told they try to get everyone in within 2 hours, but we would surely be seen sometime today. Oh, goody! Wow. Our case worker seems capable of doing fewer than 2 people every 2.5 hours. Would have been nice to know that ahead of time.Totally screwed up system, poorly run and any organization or management appear to be in name only. Sad. 11:00 and still waiting. But hey, we've got until 5pm so there is still hope. Usually takes about 3 hours being seen. One time i saw a two year old baby being nursed. They do have snacks and backpacks in the childcare partion. One time the woman forgot to put my name on the waiting list. They used to have a copy machone and the wait time was waaay shorter Worst customer service I've ever experienced in any state! I am really upset that they have no one to answer phones. Or when they call you out of nowhere and expect you to be able to answer, hello! I have a life too. Try hiring people if you guys are so busy you cant answer the dang phone. Thank you.
Public Assistance Division is a US Local Government Office based in Anchorage, Alaska. Public Assistance Division is located at 400 Gambell St, Anchorage, AK 99501, USA.
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