Last night I had the most horrendous experience at this store. I've lived here for over a year now and have always gone to gold rush for liquor. Last night my two friends and I walked in only to be greeted with harsh eyes that managed to follow us through the entire store. Upon checking out we found that 2 cashiers had been following us, I am assuming to make sure we didn't steal anything. One cashier decided to open another line while I stood in the other since people were leaving. Instead of letting me check out there the woman exclaimed that I had to check out with my friends because she had to check all of our ID's at the same time. It would happen at both cashiers, correct? Instead she was adamant and because I wanted to leave I went to where she was. Guess what?? She never checked my ID when my friend bought the alcohol. Once I checked out she asked for mine which I gave. We asked if this was something new because we had all been there multiple times and have never been treated with this brash attitude. Instead the cashier word by word replied " we've been doing this for all 10 years, have you ever even been here before?" Such lack of customer service and the ridiculous way you made us feel is the reason we will never be coming back. We will steer others to do the same. Wide selection of wines beers and spirits. Competitive pricing and helpful staff Big store. I like to find new and different drinks, they have. Knowledge staff. No matter what you're looking for you will find it at Gold Rush. Have questions or need help finding just the right thing, they are there to help. Most importantly, BEST CUSTOMER SERVICE!! Brandon and the whole team are always super helpful, they go above and beyond to help me every time I go in. Always a great experience, I will not be going anywhere else, ever. Best selection of assorted potent potables in Anchorage. They have shelves that seem to go for miles and miles.
Gold Rush Liquor is a US Liquor Store based in Anchorage, Alaska. Gold Rush Liquor is located at 8661 Old Seward Hwy, Anchorage, AK 99515, USA.
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