Cassie and Mayra performed fantastic makeovers on my daughter and myself for professional family portraits. They were very friendly and helpful with make-up tips too. Highly recommend! Sephora is where is go to get ALLof my makeup... the one in downtown Seattle has the most absolute rude customer service staff that I have yet to meet otherwise I would give the store a five... Karen, and the girl with the faded purple long hair were so rude, when I asked for the Alaskan exemptions it was clearly a problem for them to go that one extra mile. I will not be returning, the two of them could definitely use a little more customer service training... My fav store to go shopping. I always find something i want. I love how easy it is to find the new things and different brands. Its easy to figure out. Im vib rouge which basically means i buy to much but i really enjoy the quaility of the products. The staff are always around to help. You can get 3 samples of almost any beauty product of your choosing. my only negative is I feel like i get annoyed easily by the workers all asking if i need anything. I understand when I walk in but if I dont bite I which they would leave me alone unless I come looking for them. I feel like I cant enjoy myself. On good days they are busy and leave me the hell alone. Very disappointed in this Sephora location and the policy was no correctly taken. It's clearly stated return policy is "within 60 days" and "credit you in the same form of payment" on Sephora's website and back of the receipts. I returned the items within 60 days and not exceed past 60 days and also paid in cash. However, I was not giving cash back but Sephora credit. I call Sephora' s main customer service line and they said they couldn't do anything about it. Now, I'm stuck with a company I have put money into... Possibly the rudest staff in Anchorage. If you like being openly laughed at and talked about, followed around & treated like a criminal- this is the place for you! Within 30 seconds of walking in, a staff member came up to us and reached inside my bag, pulling out items purchased at Nordstrom! I have NEVER been treated with such disrespect and cruelty when shopping. I now avoid this store whenever possible. Even going so far as purchasing products elsewhere- even though they are more expensive. The staff is rude, abrasive, pushes products on you- even when you firmly say NO, they will paint over your existing makeup and ruin it- making you look like a clown- even when you tell them NO, make jokes about you to each other on their headpiece, reach inside your bags and dig around, follow you around refusing to leave you be so you can shop/read labels & won't stop in less you buy what they are pushing.
Sephora is a US Health facility based in Anchorage, Alaska. Sephora is located at 320 W 5th Ave Ste 201, Anchorage, AK 99501, USA.
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