I will never go here again worst care I have ever had. I'm not the kind of person to leave a bad review but I don't want anyone to waist their money like I did. If you are paying cash I highly recommend going to another Doctor Terrible experience. Poor customer service at front desk. I went there as a walk in and was asked to explain very personal information as to why I was there in front of other customers. They told me the wait was 10 minutes to be seen. After an hour went by I asked them if it would be much longer and if so I would rather just make an appointment as I was very sick. They told me I was next and would be taken back in a few minutes. About 20 more minutes I was called back, vital signs taken and then I was left in the room. After 35 minutes in the room without seeing anyone, I walked out. No one seemed to care one bit about me or how long I was there. I understand staff cannot predict exactly how long wait time will be and that providers get behind due to unforeseen circumstances, but communication is the key. Also, friendly, supportive front desk staff would go a long way as well as an offer to make an appointment for walk-ins if the wait time is too long. I would have gladly come back had that been offered. Instead, I will not ever go back and will be telling everyone I know to avoid this place. Both my daughter and myself have been seeing Jyl Green ANP for our primary medical care for over 10 years. (I actually have followed her through 3 different location changes and drive into Anchorage from Eagle River to maintain her as my provider.) I have found Jyl to be a consistently competent and caring health care provider, and very current on recent medical updates. I have also found the staff efficient and friendly. I do not recall ever waiting more than 10 minutes when having an appointment scheduled, and I appreciate the fact that she spends the time in appointments to answer all my questions and concerns. I never leave feeling rushed through an appointment like I had in other clinics in Anchorage. I would highly recommend this practice. They are a great practice. Mary is a amazing provider! Yes there is a wait time but why is everyone complaining? If you go to a ER guess what you have to wait there too! Plus if you have any knowledge of a medical practice you would know that the wait comes from the back MA's or providers not the receptionist dummies! Shut up complaining, either you wait to be seen as a walk in or suck up your symptoms and suffer. But they are actually a really good practice to go to. This is the WORST medical practice in Anchorage. I strongly urge anyone and everyone to avoid this office! They sent multiple medical bills (from many months past) issued for the same amount. These bills were sent even after the balance was paid and cleared. When I called and asked about the remaining balance that should have been cleared they gave me a 1-800.. number to call. The ladies I spoke with over the phone were both very disrespectful and rude. They are a scam. Save yourselves the financial hassle and choose a better practice!
Myhealth Clinic is a US Health facility based in Anchorage, Alaska. Myhealth Clinic is located at 2105 E 88th Ave, Anchorage, AK 99507, USA.
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