My wife and I found Dr. Maloney off of Groupon 4 years ago. Since then we have been loyal to their office. We regularly see them every 6-months and have had nothing-but positive experiences until last month. When I went in for my annual teeth cleaning I was told of three minor cavities that needed to be filled. The estimate for my out of pocket was about $600 ($200 per tooth). I scheduled an appointment for a couple weeks later to get them filled. However, this appointment would show a different side of Dr. Maloney that I'd only heard about, but never witnessed. I'm not sure if Dr. Maloney was having a bad day or what, but his extreme unprofessionalism during this appointment ended our business relationship. Also, as a heads-up to others, my cost estimate was grossly underestimated. I went in to get three minor cavities filled for ~$600, but wound up owing $2,500! Dr. Maloney said he had to drill a "bigger hole," which increased my cavities to $1,000. Oh, and now the big hole cavity he fixed needs a crown that costs over $1,500. Buyers beware. Dr. Maloney was the most gentle practitioner I have ever had perform dental work on me and his bed side manner is outstanding. I did not even know he was giving me an injection until he told me it was over! Marcia, the dental hygienist was also top notch and very thorough yet gentle and also educated myself and my children on ways to improve our home care. No high pitched sales tactics here, just good old fashioned quality dental work and care. I would highly recommend this office to my friends and family. I will never, ever go back to Stephen Maloney's office. He came out over the top rude and sarcastic. After a preliminary, and very rushed initial exam, he basically insinuated that I was too poor to pay for what needed to be done. He actually told me that my best option was to "marry rich", and that getting dental insurance as a single woman would be useless. He insinuated, based on my field of social work, that there's no way I would be able to pay for his services otherwise. When asked if he took payment plans, he all but said he thought I would never pay him and refused. His incredibly unprofessional, demeaning, and sexist attitude was nauseating. I left his office crying. His staff assured me that my treatment plan would be mailed to me, but after two months of not having received it, I called to inquire about its status and his staff had "forgotten". Also, they charge a ridiculous fee for a copy of your x-ray, despite the fact that a 25-minute initial exam with him costs hundreds. Edit: For some reason, this office deemed it appropriate to comment with my specific medical services and fees, in a public setting? Is patient confidentiality not a thing? This is the best dentistry ive ever been to! I grew up as a little kid going here and i loved the treasure box at the end of the appointment! Dr. Maloney, you rock! I have excellent teeth now I have had poor experiences at other dentistry's and it has built fear inside of me for so long. After becoming a patient at Fireweed Family Dentistry, I can honestly say that the fear is no longer there. Dr. Maloney and his staff are amazing. They are friendly and welcoming. In addition, Dr. Maloney is kind and gentle when he is working on your mouth. I have never felt pain while undergoing any dental procedure. I would recommend Fireweed Family Dentistry to anyone!
Fireweed Family Dentistry is a US Dentist based in Anchorage, Alaska. Fireweed Family Dentistry is located at 1113 W Fireweed Ln # 101, Anchorage, AK 99503, USA.
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