Thank you Scott! I just bought an old used vehicle and the original owners had three dogs, so the vehicle was full of smells and dog hair. After explaining to Scott that I wanted him to concentrate on the inside (the outside has dents and busted fender, etc.), he was able to work it into their schedule. I got it back a full day earlier than expected!!! And he had done a great job on the interior as well as a good washing of the exterior. I'm very pleased with the service and will recommend it to friends. I've used this place for over 8 years and will continue to use them. They're very courteous on the phone and my car always looks immaculate when I pick it up. I've brought in all three cars I've had over the years and even my old junker Explorer looked awesome after they worked their magic. They have excellent attention to detail and their holiday special gets me every time! Thanks for almost a decade's worth of clean cars! Did a good job, but for the price, I was expecting a little more. Car was clean, like I spent 4 hours on it myself, but I didn't experience the "Just Detailed" Feel throughout the whole car. Awful customer service. Rude, condescending, and unpleasant. I had some change in my car, which they stole. The only thing they did well on was the carpet. The seats still had crumbs on them and were poorly cleaned. The windows were still dirt streaked, the cup holders were all still dirty, the dashboard wasn't cleaned nor the steering wheel post, and the steering wheel was sticky from whatever they put on it. When we picked up my car, they complained about having to clean the back window carpet and charged an extra $20 for it, even after stealing my change and doing a terrible job on the car. I will NEVER go back, and will be telling friends and family not to waste their money. It was convenient place to pickup a Uhaul rental.
Strictly By Hand is a US Car Wash based in Anchorage, Alaska. Strictly By Hand is located at 7848 Hartzell Rd, Anchorage, AK 99507, USA.
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