Great service and friendly staff! Have used them for years to service our 10 year old truck and the work is always done expertly. Butch is absolutely amazing!! I appreciate this shop for their honest good service the provide! I took my car in to have it serviced and was told my radiator needed replaced, so I had them fix it, then picked it up the following day. A week later, I was sitting in a parking lot when I heard a “thunk,” my car started smoking, and green fluid started gushing onto the ground. I had to have it towed back to the shop. So you’re probably wondering “why the positive review?” After explaining the situation to Butch (the owner), he said he would look at it first thing in the morning. Then he said “did you have to pay for that tow? Because if this is our fault, we will reimburse you for it.” Sure enough, it was, and the next morning he called me and explained what had gone wrong the first time they tried to fix the radiator. He explained that they had corrected the mistake, and that my car was ready to go. 3 things I liked: 1) He took ownership of the mistake made by his shop 2) He fixed the mistake (very quickly, and free of charge) 3) He reimbursed me for having my car towed. Butch is honest, honorable, and treats people well. I didn't have to argue, yell, beg, or even plead my case to have the error fixed. And even though I would've preferred to avoid all that drama, I now know that they do, in fact, stand behind their work, no matter what. After that experience, I'd recommend Superior to anybody. Honest, friendly service. Straight shooters. Great fishing stories. Good shop and trustworthy
Superior Automotive Services is a US Car Repair based in Anchorage, Alaska. Superior Automotive Services is located at 1733 E Dowling Rd, Anchorage, AK 99507, USA.
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