I knew I needed a lot done to my car and asked for a list of things needed for it to be safe and a list that could wait with estimates in price. They said they would do an inspection when I dropped it off Thursday afternoon and give me a call. No call Friday, they’re closed over the weekend. They called Monday with the inspection done but had no estimate for me and would call me back. Tuesday they let me know the price I tell them to go ahead. They said they’d be done by tomorrow. I hear nothing the next day. Friday I call them and they’re almost done. I picked up my car, the estimate was in the ballpark of what they gave me. I did not get a second opinion. It seems to be working well, but it took them more than a week. Bunch of crooks. Told them to do a general tune-up and check out some systems - NOT TO REPLACE ANYTHING, but to call first. They replaced everything they could get their grubby hands on without contacting us whatsoever. Ended up being charged over $2000 for what should have been a $400 checkup. Tried to talk it out with them but they couldn't have cared less; their only concern was shoving me out the door. Incompent, dishonest, and money hungry. Avoid this shop at all costs. The guys at Moore and son's are great. Great customer service and great deals. They did a buyer's inspection on a vehicle for me, gave me an estimate of the costs to fix it and even helped me figure out a fair price for the vehicle prior to purchasing it. Long story short, the dealership took the offer, they fixed up the vehicle for me and the vehicle is running great. Thank you again for all the help! I definitely recommend this place! I had and excellent experience with Moore and Sons. The initial quote was over $1200 but they were able to find a way to save me some money and got the work done very quickly. They were very polite and helpful. I will continue using them for future vehicle needs! I won't let anyone else touch my car. Fair and honest people.
Moore Son S Auto Align is a US Car Repair based in Anchorage, Alaska. Moore Son S Auto Align is located at 1107 E Dimond Blvd, Anchorage, AK 99515, USA.
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