Second time Lithia Autobody has repaired dents, first on my BMW and more recently on my beloved Ram truck. I love their work!. Looks perfect, work was on time, they called and kept me updated, and really did it all for a really good price. I've had service at other shops, these guys are best in town! I went there to get my car fixed and I warned them the backing of the key was loose and had even put take there to keep it on. The manager said it's fine and then when I got the car back they handed my keys to me I noticed the backing of completely missing and so was the tape. I asked the manager as he tried to wall away and he said he'd just get me a new remote. Sadly he dodged me for a few weeks before I finally got the matter settled. They sis an outstanding job and even did a super detailing on my truck. Very pleased with their service! I wanted to have a good experience here but so far the whole thing has been one mishap after another. Since i'm so angry about all of the things that have occurred i'm just going to leave it. First, i couldn't get an appointment for 1 weeks after my accident. Second, was told it was going to take a month for the repairs. Third, The wheel on the side of the car with damage wasn't removed to inspect to see if there was damage. Fourth, after picking up the car which took only 2 weeks instead was good but upon initial inspection there glaring errors around the car. They included a completely scratched up brand new paint job, a misaligned hood, the car did not do any type of audible feedback upon locking, and they did not change the outside temperature sensor. Fifth, i had to take the car back and leave it all day so they could fix it. Sixth, i went to replace washer fluid in the reservoir and low and behold more issues. The reservoir fill neck was not secured and there is another panel that isn't secured. So i have to take my car back yet again to get looked at and then leave it and then pick it up. Save your time and frustrations, stay the hell away from this auto body shop. This is a shop USAA insurance sent me to, I will never be going back after my vehicle is finished.
Lithia Anchorage Auto Body is a US Car Repair based in Anchorage, Alaska. Lithia Anchorage Auto Body is located at 4904 Old Seward Hwy, Anchorage, AK 99503, USA.
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