Customer service great. They went above and beyond to help lesson the inconvenience of having my car in the shop. Highly recommend. My vehicle was involved in two parking lot accidents and for the second accident the insurance company recommended Driven. I brought it in and was given a rental car in less than 24 hours from the accident. There was a slight problem after my vehicle was fixed, but the manager made sure I was satisfied. Overall, this company went above and beyond their job to make sure I was satisfied. I would recommend them for all your auto body needs. Mckenzie has horrible customer service. The shop didn't repair my car correctly and left scratches and "forgot" to fix a damaged area. Had to take my car back and was gone another week, no apologies for their mistakes, and no one called me after notifying them that a scratch that they caused had not been fixed. I wouldn't recommend this place to my worst enemy. Too much hassle, poor quality work and poor service overall. STAY AWAY!!!! Had 2 vehicles repaired at this shop, one was through insurance and one was personal. Both instances were done well and the results were very good. There was no difficulty in working with any of the employees that I encountered. Estimator was very helpful and explained the process thoroughly. DO NOT USE THIS COMPANY! They damaged my drivers window and won't make good on it. Three items were missing from my car and that's the only ones I have noticed so far but did not take an inventory of my vehicle before taking it there. They were suppose to call me a week to two weeks later to finish repairs on my vehicle but never did. After a month of waiting I called my insurance company to see what was going on. I will NOT recommend this company to anyone. And shame on the manager for not returning my calls and taking care of all the deep scratches in my drivers window from your tech. They know they did and so does God! When someone says they will be calling you from your company, it's best practice to do so!
Driven Auto Body is a US Car Repair based in Anchorage, Alaska. Driven Auto Body is located at 5011 Spenard Rd, Anchorage, AK 99517, USA.
Please contact with Driven Auto Body using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Driven Auto Body opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Repair in Anchorage