Called this morning to get a price on a oil change. The man who answer the phone was very rude and wasn’t helpful at all. When hanging up I said “okay, thank you” & he just hung up without saying anything at all. They for sure lost our business because of him! Best service and best mechanic ever . Took care of me and my car Only place i could find that would swap my transmission for me. The did that plus changed my oil for me ( provided my own fluids.) Witnessed the guy answering the phones being quite rude to a few callers as well as making more rude comments to me about the callers. He is definitely an a$$. 50/50 on taking my business back there, probably not though. After my experience here, I'm quite surprised to read the negative reviews on this place. A friend referred me here to have some maintenance done to my Bronco prior to me moving out of state. I dropped it off early in the morning today and walked the 2.3mi home. Brad called not long after to explain what my leak was from. In order to fix that it would require almost a whole day of work and if I left it, I'd be without a vehicle all weekend. I opted to only do what we initially discussed and I would bring it back in next week on a day I don't need it, to have the other work done. When Brad called to let me know it was ready I informed him I'd be there in about an hour since I was walking. As I was getting my shoes on he called back and said he would meet me at Totem so I didn't have to walk all the way. It was very unexpected and SUPER appreciated as I'm still healing from a torn calf muscle. When someone goes out of their way to do things for another it sends a huge message about the character of the person; and in this case reflects well on the business too. Also, my truck has never driven or shifted so smoothly. I'm not sure what BS the other place I had been throwing money at was actually doing, or not doing; but these guys at CCC are doing it right! Super rude people. Definitely wouldn't recommend this place.
Car Care Center is a US Car Repair based in Anchorage, Alaska. Car Care Center is located at 332 Muldoon Rd, Anchorage, AK 99504, USA.
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