I would not recommend booking anything with Rene Meza at Bella Day Spa. I bought a groupon for eyelash extensions and a fill and it took 2 weeks just for her to return my phone calls and text to book the appointment. She then scheduled me for more than a month and a half out. She did not send any reminder calls or text and needless to say, I missed my appointment. When I tried to reschedule it she said that since i did not give a 24 hour notice she redeemed the groupon (that cost me $109) in full and also canceled my fill. When I asked her about it she began to complain about her work schedule and stated that it's not her problem and that I should have written it down. She exclaimed a lot more than she needed to. Although I should have put it in my planner, her work ethics and attitude sucked. I will NEVER book anything with her and would NEVER recommend her. Costumer service sucked. Hydra Body Scrub with Michelle, AWESOME! She was very nice, Spa is way prettier then I expected from the outside. I was never able to make an actual appointment with Kim. When you call the salon directly they give you the stylists number and tell you to call or text them to book. Kim never returned my calls or texts asking to confirm my appointments. The salon looks lovely in the pictures but because Kim never actually called back they must not want new customers. They need to find a better way to book appointments or start calling people back. So it took me awhile of playing phone tag to get an appointment. But after I got in with Mandie I can see why. She was amazing. Made my waxing experience wonderful and QUICK. I got the groupon and she treated me like I was paying full price. I plan on going back.
Bella Day Spa Hair Design is a US Beauty Salon based in Anchorage, Alaska. Bella Day Spa Hair Design is located at 5011 Arctic Blvd, Anchorage, AK 99503, USA.
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