I would of given a -1 if I could. As the ratings were 5star reviews and claiming good service, I decided to give them a try this year. My appointment was set to see Sean and verified for the date and time. Showed up early and filled new client packet. Then was told I was not to be seen until a different Monday. Front receptionist went to ask if someone else was available and so Carter said he had time due to a cancelled appointment. Before entering I explained that I was not doing just a W2 tax, he still insisted he can do it today. As I walked in he seemed on the edge already. As I explained to him what taxes I need to do he demanded documentation that was not needed for the type of tax I was needing to do. He had a rude demeanor and was impatient with me. Stopped me while I was speaking and said an extension was going to be filed because his plate is full and for me to leave and set another appointment. How do you suggest a extension without even seeing my profile and not understanding what I was explaining to you. Very poor service from this person but the only good news was that the front receptionist was awesome. I needed some urgent tax related information and got an appointment within one day. I talked to Carter and he provided a very thorough evaluation about my situation. He was very professional and nice to talk to. I felt I am in good hands and will use their service again. Exceptional Customer service! Carter we really appreciate your patience and dedication to get us taken care of. Highly recommend any and everyone that needs tax help to give him a call! This place has been a life saver and I couldn't be more grateful for all of Carter's help. Not only did he get all my taxes squared away, easy peezy, but he always seems to be available to help when I have questions on how to keep my business accounts running smooth. I'm pretty sure he makes running my business as easy and fun as it is. These guys are great. Very knowledgeable, helpful AND reasonably priced. I would highly recommend them to friends and family.
Alaska Tax Service is a US Accounting firm based in Anchorage, Alaska. Alaska Tax Service is located at 1106 E Northern Lights Blvd, Anchorage, AK 99508, USA.
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